Terms and conditions

These rules explain how we define bets, accept wagers, settle outcomes, handle errors and disputes, and enforce account, payment, and compliance requirements. We also describe user restrictions, identity checks, and our rights to void bets or limit access in certain circumstances.

Core Definitions and Concepts

We use specific terminology across our platform to ensure clarity in all betting transactions. Understanding these terms helps you navigate our services and interpret bet settlements correctly.

General Settlement Principles

We calculate bets using data center information with strict validation procedures. Complaints must be filed within limited periods, and bets are considered winning only when predicted results match actual outcomes according to market rules.

Bet Recalculation Conditions

We adjust or recalculate bets in specific situations to maintain fair play and correct system errors.

• Results entered incorrectly by data providers;
• Bets placed on already known results;
• Obvious errors in prices or coefficients;
• Staff or system errors during bet acceptance;
• Recalculated bets receive coefficient of ×1.

Bet Acceptance Process

A bet is considered accepted once registered on our server with online confirmation. Registration follows a structured sequence ensuring transaction integrity.

1. Select event and odds from published line.
2. Enter stake amount within available balance.
3. Submit bet for server registration.
4. Receive online confirmation of acceptance.
5. Stake is debited immediately from account.
6. Winnings credited after event settlement.

Timing and Validity Rules

At 1win India, clear timing and validity rules define how each bet is treated and settled. These rules apply to all pre-match and live betting scenarios on the site.

Post-Acceptance Rules

Once a bet is registered and confirmed, specific restrictions apply to ensure transaction finality and system integrity.

• Bets cannot be edited or canceled after acceptance except as described in rules;
• Bets can only be placed within available account balance;
• Stake amount is debited immediately upon registration;
• Winnings are credited after event settlement and verification.

Bet Formats and Market Types

We offer multiple betting formats to match different strategies and preferences.

• 1X2 markets – standard three-way bets covering home team win, draw, or away team win;
• Double-chance markets – combined outcomes including X1, 12, and X2 for reduced risk;
• Handicaps – point spreads that level the playing field between teams of different strengths;
• Totals – over/under bets on combined scores with specific thresholds;
• Progress bets – wagers on advancing to the next stage of a competition;
• Asian handicap and Asian total – fractional bets divided into two parts on adjacent lines for quarter-line betting such as 0.25 or 0.75.

If the handicap or total result exactly matches the set value for certain types, we return the bet and the odds for this selection will be ×1.

Live Betting and Cash-Out

We accept real-time bets during matches for main and additional outcomes, confirmed after registration on our server. We are not responsible for inaccuracies in displayed results in real time, and we recommend checking information in independent sources. Real-time bets cannot be edited or deleted.

Our cash-out feature allows you to prematurely close an active but not yet settled bet for an amount that may be more or less than the initial stake, depending on event development. Cash-out can be applied to both single and multiple bets, but for multiples it usually applies to the entire combination rather than individual selections, and we can approve or reject cash-out requests at our discretion.

Prohibited Behavior

We enforce strict rules against cheating and abuse to maintain fair play across our platform.

• Multi-accounting – creating or using multiple accounts to exploit bonuses or circumvent limits;
• Arbitrage betting – exploiting odds differences between platforms for guaranteed profit;
• Automation software – using bots or scripts to place bets without human interaction;
• Bonus abuse – manipulating promotional offers beyond their intended use;
• Collusion – coordinating with other users to gain unfair advantages;
• Fraud – providing false information or engaging in deceptive practices;
• Chargeback abuse – disputing legitimate transactions to reverse payments;
• Offensive communication – harassment, threats, or abusive language toward staff or users;
• Malware and spam – distributing harmful software or unsolicited messages;
• Hacking attempts – unauthorized access to accounts or system vulnerabilities;
• DDoS activity – attacks designed to disrupt service availability;
• Account selling or transfer – giving or selling access to accounts to third parties.

Certain participants are barred from betting, including athletes, coaches, officials, and others able to influence outcomes. We may refuse payments or void bets if rules are breached, with potential consequences including bet cancellation, account closure, and withholding or forfeiture of funds.

Accounts, Verification, and Payments

Full service access requires account creation with accurate personal information and compliance with verification procedures. We maintain strict security measures to prevent fraud and ensure regulatory compliance.

Account Requirements

Account creation and maintenance follow strict rules to ensure platform security and regulatory compliance.

• Provide accurate personal data during registration and maintain current information;
• Submit identity documents when requested for verification purposes;
• Maintain only one account per customer across the platform;
• Additional accounts are treated as duplicates with sanctions including transaction invalidation, withheld deposits, and recovery of winnings or bonuses.

Identity and Anti-Money Laundering Measures

We implement verification procedures to comply with financial regulations and prevent illegal activities. Required documentation includes proof of identity, address, and payment method ownership.

• Account balances may be frozen during verification processes;
• Transactions suspected of money laundering or criminal activity may be refused or blocked;
• Verification completion is mandatory before withdrawal processing.

Deposit and Withdrawal Rules

All financial transactions follow specific requirements to ensure regulatory compliance and fraud prevention.

Disputes, Changes, and Liability Limits

We handle disputes through structured procedures while reserving rights to modify terms and manage platform operations.

Dispute Resolution Procedure

Claims about winnings, competition results, or service issues follow a formal complaint process with specific requirements.

• Submit disputes within set deadlines, often 10 days for certain claim types;
• Provide supporting facts and documentation with each complaint;
• Insufficiently substantiated claims may be rejected without consideration;
• Final decisions are made after reviewing all provided evidence.

Terms Modification Rights

We reserve the right to change terms for commercial, legal, or operational reasons with user notification. Continued platform use after changes constitutes acceptance of updated terms.